Systems Engineer – Security & M365

Job Summary: 

This hybrid role combines advanced technical support with cyber security responsibilities. The successful candidate will provide 2nd line support across the Lawfront Group’s IT infrastructure, while actively contributing to the organisation’s cyber resilience strategy. This includes supporting Azure services, managing escalated incidents, and collaborating with internal and external security teams.

Principal Responsibilities:

• Supporting the Head of Infrastructure and Information Security with Group projects.
• Provide 2nd and some 3rd line support for IT infrastructure, including servers, networks, and cloud services.
• Troubleshoot and resolve complex technical issues escalated from 1st and some 2nd line support teams.
• Monitoring system performance and ensure high availability and reliability of IT services.
• Collaborate with other IT teams to implement IT solutions that meet business requirements.
• Develop and maintain technical documentation, including system configurations, procedures, and troubleshooting guides.
• Implement and maintain cyber security measures.
• Work with third-party providers of cyber security services to maintain and deploy capabilities and keep abreast of the cyber security landscape.
• Respond to and manage security incidents and breaches.
• Ensure compliance with industry standards and regulations.
• Maintain cyber security measures in line with internal policies and Cyber Essentials standards.
• Respond to and manage security incidents, including malware and ransomware threats.
• Collaborate with third-party cyber security providers to deploy and maintain security capabilities.
• Conduct root cause analysis and contribute to incident response planning.
• Ensure compliance with industry regulations and internal governance frameworks.
• Stay up to date with the latest Azure and security technologies and best practices.

Skills and Knowledge:

• Technical background in Microsoft Azure, including experience with networking.
• Proficiency in managing and troubleshooting Windows Server environments.
• Experience with Active Directory, Group Policy, and DNS/DHCP.
• Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

• Ability to work independently and collaboratively with cross-functional teams.

   

Preferred Experience:

• Minimum 3 years’ experience in a technical support role with exposure to a range of technologies and platforms
• Familiarity with ITIL processes and best practices.
• Microsoft Certified Administrator, CompTIA or similar certification.
• Knowledge of scripting languages such as PowerShell.
• Full Driving License – occasionally required to visit Group sites.

To apply, please click on the link below and upload your CV. 

We look forward to hearing from you.